Let RLE Do The Work For You!
RLE’s services division is like having a dedicated RLE employee on your team – bringing all the experience and expertise of an RLE professional right into your organization whenever you need them!
RLE offers a variety of services designed to help you maximize the capabilities of your leak detection and environmental monitoring systems. Bundled together or purchased separately, our services packages provide the personalized service you’ve come to expect from RLE.
What Sets RLE’s Services Apart?
- RLE’s technicians have completed jobs in environments ranging from ultra-secure government buildings to facilities still waiting to receive their certificate of occupancy. Our installers have extensive familiarity with RLE products and will complete your installation, startup, and commissioning quickly and reliably.
- A pre-project conference call guides our process. Your technician will review your plans and confirm the products you’ve ordered are the right fit for both your facility and your monitoring goals.
- Years of experience with RLE products means our technicians will test and verify your equipment to ensure it reports, alarms, and communicates as expected per your requirements and to factory specifications.
- Technical expertise means you will have peace of mind that the equipment is functioning properly and is ready to be in service.
- Exclusive access to the engineers that design and build RLE products. Our support staff has direct access to RLE engineers, which allows them to leverage this valuable connection to solve your support issues quickly and efficiently.
Our Services offerings are flexible to fit your needs and facility restrictions and requirements.
We can be onsite, in adherence to all your health and wellness protocols, or we can work remotely, providing real time guidance and hands-on instruction to your teams in the facility.
Choose one or more of our available Services packages:
Product Installation
Each Installation Includes:
- A conference call to review your site or plan a site evaluation trip
- Detailed and signed statement of work (SOW)
- Once on-site at your facility, RLE Certified Technicians will:
- Lay sensing cable and tie it into leak detection controller(s)
- Mount and configure sensors, set thresholds, and confirm communications
- Install accessory sensors into an FMS.
- Run low voltage wires to sensors or to other specified equipment
- Startup, commission, test, and verify your system
Installation Services Are Available For:
- SeaHawk leak detection systems
- WiNG wireless systems
- Falcon FMS systems
Click HERE to go to the RLE Product Installation webpage.
Startup And Commissioning
Startup and Commissioning Includes:
- A conference call to confirm the system is installed, powers up, and functions as expected
- Detailed and signed statement of work (SOW)
- Once on-site at your facility, RLE Certified Technicians will:
- Configure communications
- Set parameters and thresholds
- Test inputs and map locations if necessary
- Verify the controller is reporting alarms as expected and communicating per customer requirements (email, protocols, audible alarms)
Startup and Commissioning Services Are Available For:
- SeaHawk leak detection systems
- WiNG wireless systems
- Falcon FMS systems
Click HERE to go to the RLE Startup and Commissioning webpage.
Onsite Technical Support
Onsite Tech Support Includes:
- A conference call to obtain a clear understanding of the site and customer requirements.
- Detailed and signed statement of work (SOW)
- Once on-site at your facility, RLE Certified Technicians will:
- Evaluate the equipment, determine a course of action, communicate the recommended repairs
- Get customer’s permission and PO needed to move forward with repairs or troubleshooting
- Make repairs and/or replace equipment as necessary
- Verify the repaired system is working to factory specifications.
Onsite Technical Support Is Available For:
- SeaHawk leak detection systems
- WiNG wireless systems
- Falcon FMS systems
Click HERE to go the RLE Onsite Technical Support webpage.
Curious about which Services package is the right fit for you? Our sales staff is available to help you find the right Services packages for your application and facility. Email us any time at [email protected] or call us at 800.518.1519.
Leave a Reply